Resources and documentation

Resource Center

Access shipping guides, calculators, templates, and tools to optimize your logistics operations.

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Shipping Guides

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Complete Packaging Guide

Learn how to properly package different types of items for safe shipping, including fragile goods, electronics, and documents.

PDF Guide12 pages - Updated Oct 2025
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International Shipping Requirements

Navigate customs documentation, prohibited items, and country-specific requirements for international shipments.

Web GuideInteractive - Updated Weekly
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Business Shipping Best Practices

Optimize your business shipping operations with proven strategies for cost reduction and efficiency improvements.

Video Series6 episodes - 45 minutes total

Complete Packaging Guide

  • Use a double-wall carton for heavy or fragile goods.
  • Leave at least 5 cm of cushioning around the item.
  • Seal every open edge with pressure-sensitive tape.
  • Remove old labels and barcodes before shipping.

Tools & Calculators

Dimensional Weight Calculator

Chargeable weight: 2.00 kg

Templates & Forms

Commercial Invoice Template

commercial-invoice-template.csv

Packing List Template

packing-list-template.csv

Damage Report Form

damage-report-form.txt

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Latest Updates

New API Endpoints

Enhanced tracking and shipping APIs now available

Oct 20, 2025

Updated Packaging Guide

New section on eco-friendly packaging options

Oct 15, 2025

Service Area Expansion

Now serving 15 new countries in Southeast Asia

Oct 10, 2025